Increasing client satisfaction through audit and analytics
Does it take hours or even days for your team to collect, analyze and present back information to your clients? Could your team’s time be better spent doing more customer-centric activities? Are you getting the same requests from each of your clients?
These are the questions this data center colocation provider was asking itself, until they realized there was a better way.
In this project profile, we will describe how LiveDC: COLO was implemented to automate and reduce the number of manual hours spent on data collection and analysis, resulting in a partnership with this colocation provider’s clients that improved customer satisfaction.
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