Lawson Software


PROVIDING 24/7 SUPPORT WITH SERVER MAINTENANCE


Scope

  • 80 devices, including Sun, HP, IBM and DEC servers
  • Recycling of monitors, PCs and peripherals
  • Ongoing capacity planning
  • Thermal and air flow mapping

Solution

  • Provided outsourced server maintenance
  • Conducted server repair
  • Provided server facilitation

Result

  • Significant cost savings and improved customer service
  • Customized maintenance program
  • 24 X 7 access to support
  • Expedited return to service times
  • Increased product availability and minimized downtime
  • Cross platform coverage
  • Extended data center life by 24 months